Disconnected Request Management
Data Principal requests across multiple channels can cause delays, missed DPDP timelines, and compliance risks without centralized management.
Data Principal Rights
Data Principal Rights Management Platform
Manage Data Principal requests for access, correction, and elimination with automated workflows and maintain tamper proof audit ready record with the DPDP.ai Data Principal Rights Management Platform.
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Trusted by over 500+ companies of all sizes
Challenges
Where Data Principal Request Management Gets Complex
Data Principal requests across multiple channels and systems are difficult to manage consistently. Without a centralized process, requests may be delayed, records fragmented, and visibility reduced.
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Incomplete Compliance Records
Scattered logs, spreadsheets, emails thread are not audit evidence to show during DPDP Compliance audit. It can lead to non-compliance with DPDP regulations.
Limited visibility into third-party data handling
Personal data distributed across applications, vendors, and processors makes access, correction, and erasure requests harder and leads to compliance issues.
Solutions
One Platform to Manage Every Data Principal Request
This platform gives businesses a centralized DPRM system to automatically manage data principal requests, from access to deletion. So, Data Fiduciaries can manage Data Principal rights requests with an auditable compliance record.
01Portal
Self-Service Data Principal Portal
Give data principals a secure and easy-to-access portal for raising and tracking requests.
- Submit access, correction, erasure, and nomination requests through a single portal.
- Multilingual Support so Indians with diverse languages can easily use it.
- Track request status in real time from Submitted → In Review → Processing → Completed.
- Receive notifications and updates throughout the request lifecycle.
02Verification
Identity Verification
Verify the identity of the Data Principal before processing requests involving personal data.
- Apply identity verification as part of the request workflow.
- Route requests for additional verification when required.
- Record verification status and related actions within the request history.
- Maintain evidence of verification for audit and compliance purposes
03Intelligence
Intelligent Grievance Management
Automate request handling with intelligent routing, SLA tracking, and clear ownership.
- Automatically assign grievances and data requests to the appropriate team or processors.
- Start the SLA clock from the moment a request is received and provide visibility into approaching deadlines.
- Manage Data Principal requests and grievances through a unified queue, ensuring every request has clear ownership.
- Define SLAs, configure reminders, and monitor resolution progress through real-time dashboards.
- Communicate with Data Principals through integrated chat and notifications to resolve queries efficiently.
04Principals
Keep Data Principals informed
Built trust and improved compliance with clear, timely communication at every stage.
- Keep data principals informed about grievance resolutions, consent changes, and breaches.
- Provide clear visibility into request status and resolution.
- Automate notifications and updates for smooth and timely communication.
- Maintain accountability with a complete history of interactions and actions.
05Framework
Connected-System Erasure
Ensure erasure requests don't stop at a completed ticket.
- Identify connected applications, databases, vendors, and processors holding the relevant personal data.
- Propagate approved erasure actions across connected systems.
- Track the progress and completion of downstream erasure activities.
- Maintain evidence of actions taken across systems for audit and compliance purposes.
06Trail
Tamper-Proof Audit Trail
Create a reliable compliance record for every Data Principal request.
- Timestamp every action, status change, assignment, and resolution.
- Maintain a complete, unchangeable history of every action taken on a request.
- Record who performed each action and when it occurred.
- Maintain a complete record of how each request was handled for audit and compliance purposes.
Benefits
Turn Data Principal Rights Management Into a Scalable Process
Improve how your business manages Data Principal obligations with measurable operational benefits.
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Less Manual Work
Reduce repetitive effort across privacy, support, legal, and IT teams managing Data Principal requests.
2X Faster Resolution
Help teams process rights requests more efficiently with structured workflows and better coordination.
0 Compliance Gaps
Reduce the risk of missed actions and overlooked obligations throughout the rights management process.
Customer Stories
Consent Teams Trust DPDP AI
Hear from product and compliance leaders who went live with Consent Manager in under a week.
FAQs
Common Questions
Answer for your all query related to our Data Principal Management System
According to the DPDP Act, India, a data principal is the individual to whom the personal data relates. The person whose data is collected, stored, or processed. For a child and disable person, the Data Principal is their parent or lawful guardian.
DPDP.ai Data Principal Rights Management Platform helps Data Fiduciaries manage Data Principal requests such as access, correction, erasure, nomination, and grievances through centralized workflows, SLA management, connected-system fulfillment, notifications, and audit trails.
Data Principals can submit access, correction, erasure, nomination, and other supported requests through the self-service Data Principal Portal.
Yes, Data Principals can track the status of their requests through the Self service portal.
DPRM system identifies where personal data is stored, coordinates erasure across connected systems and third parties, and keeps a record of every action taken.
Compliance Deadline: May 13, 2027
Don't Wait Until the
Deadline Arrives
The DPDP Act is enforceable now. Every day without a compliance programme is a day your organisation carries unnecessary legal and financial risk. Our data privacy management platform gets you audit-ready in 2 weeks with zero compliance headaches.
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