Welcome to **DPDP.ai** (“DPDP.ai“, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, use our products, request demonstrations, or interact with our services.
This Privacy Policy applies to all users of **https://dpdp.ai** and any associated applications, APIs, dashboards, and services operated by DPDP.ai.
By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
When you interact with us, we may collect information including:
- Full Name
- Company Name
- Business Email Address
- Phone Number
- Job Title
- Country
- Business Address
- Any information you provide through forms or communications
Technical Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Operating System
- Device Information
- Referring URLs
- Website Usage Data
- Cookies and Similar Technologies
Product Usage Information
If you use DPDP.ai products, we may collect:
- Account Information
- Login Activity
- Audit Logs
- Configuration Preferences
- API Usage
- Service Performance Data
- Error Logs
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Respond to enquiries and support requests
- Schedule demonstrations
- Create and manage user accounts
- Improve website performance and user experience
- Deliver requested services
- Monitor platform security
- Detect fraud and unauthorized activity
- Comply with applicable laws
- Send important product updates
- Send marketing communications where legally permitted or where consent has been provided
3. Legal Basis for Processing
Where required under applicable law, we process personal data based on one or more of the following:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection against fraud and security threats
4. Cookies and Tracking Technologies
DPDP.ai uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Measure marketing effectiveness
- Enhance security
You may disable cookies through your browser settings; however, certain website features may not function correctly.
5. Third-Party Services
We may use trusted third-party providers for:
- Website analytics
- Customer support
- Cloud hosting
- Email communications
- CRM systems
- Payment processing
- Security monitoring
These providers process data only as necessary to perform services on our behalf and are required to maintain appropriate security and confidentiality measures.
6. Data Sharing
We do not sell your personal information.
We may share information with:
- Authorized service providers
- Cloud infrastructure providers
- Legal authorities when required by law
- Professional advisors
- Business partners involved in delivering requested services
Information may also be shared in connection with a merger, acquisition, restructuring, or sale of business assets.
7. Data Security
We implement appropriate technical and organizational measures to protect personal data, including:
- Encryption in transit and at rest
- Role-based access controls
- Secure cloud infrastructure
- Continuous monitoring
- Security logging
- Regular vulnerability assessments
- Backup and disaster recovery procedures
While we strive to protect your information, no internet-based system can guarantee absolute security.
8. Data Retention
We retain personal data only for as long as necessary to:
- Deliver requested services
- Meet contractual obligations
- Comply with legal requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized.
9. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Request a copy of your information
- Restrict certain processing activities
- Object to certain processing activities
- Lodge complaints with the appropriate regulatory authority
To exercise these rights, please contact us using the details provided below.
10. DPDP Act Compliance
DPDP.ai is designed to support organizations in complying with the Digital Personal Data Protection Act, 2023.
Where DPDP.ai processes personal data on behalf of customers, the customer acts as the **Data Fiduciary**, and DPDP.ai acts as a **Data Processor**, processing data strictly according to the customer’s documented instructions and applicable law.
11. International Data Transfers
Your information may be processed or stored in jurisdictions outside your country where permitted by applicable law and subject to appropriate safeguards.
12. Children’s Privacy
DPDP.ai services are intended for businesses and organizations.
Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children.
If we become aware that such information has been collected inadvertently, we will take appropriate steps to delete it.
13. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage users to review their respective privacy policies.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or business practices.
The revised version will be posted on this page with an updated “Last Updated” date.
Your continued use of DPDP.ai after any modifications constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:
DPDP.ai
Email: [email protected]
Phone: +91 9990690960
Website: www.dpdp.ai
We aim to respond to privacy-related requests as quickly as reasonably possible.
16. Consent
By using the DPDP.ai website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
